1.What
size are your panels?
Each panel is basically 2’ x 2’. Panels for a nail-up application
nominally measure 24 3/8” x 24 3/8”. Panels for a lay-in suspension
grid nominally measure 23 7/8” x 23 7/8”. Since most rooms
are not perfectly proportioned, we recommend using a filler panel in
order to eliminate the need to cut into the panel pattern. Contact us
today with your specific room dimensions and our design team will be
happy to provide a recommended panel layout free of charge.
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2.
How are your panels priced?
Panels are priced “per panel” and vary
depending upon which finish is ordered. Our mill finish panels (which
require painting) start as low as $8.50 per panel. When pricing an entire
ceiling, please remember our products are not priced per square foot
as many building materials are. Each of our panels covers a 4-square
foot area. To compare our per square foot cost with that of another building
product, simply divide our price per panel by 4.
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3.
What is the difference between Mill finish and Clear finish?
Mill finish panels are shipped without a coating and require that a topcoat
be applied in the field. Left uncoated, mill finish panels will oxidize
over time, dulling the shiny, metallic finish. Question 5 summarizes
how to paint mill finish panels. Clear finish panels have a clear coat
that is factory applied and require no additional coating. Clear finish
panels have a shiny metallic appearance that will last for years.
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4.
What is the difference between Polished Copper and Solid Copper?
Polished copper is one of our specialty finishes that is applied to an
aluminum metal sheet. Its appearance is that of a shiny, new penny and
it will remain that color for years. Solid copper is just that, a solid
copper panel. It is shipped without a topcoat. As with any solid copper
product, our panel will age over time taking on the rich patina of aged
copper. The aging process happens slowly, over time, and it can be stopped
at any time during the process. Once the copper has attained the look
and appearance you want, we recommend putting on a clear lacquer or latex
topcoat. This topcoat can be purchased at any local or national paint
retailer. When handling a solid copper panel we recommend using soft
cotton gloves so as not to mar the finish with oil deposits during the
installation process.
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5.
How do I paint Mill finish panels?
Mill finish panels can be painted using oil or latex based paints that
can be purchased at any local or national paint retailer. We recommend
you purchase a direct to metal paint. OR, you can always apply a primer
first and then top coat it with any standard wall paint. If you choose
to use a primer, we recommend you wipe the panels with a solvent that
can be purchased at any paint retailer. When applying primer or paint,
you can brush it, roll it or spray it. Before you make a decision to
purchase a mill finish we recommend you review our specialty finishes
to see if we don’t already have a color that fits your needs. We
also will custom mix a color to your specifications. Call our customer
service department to inquire about our powder coating, custom color
option.
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6. Can I nail or
glue your panels directly to my drywall ceiling?
We recommend installing our panels to a wood substrate and not installing
them directly to a drywall ceiling. The preferred substrate is minimum
3/8” plywood. Gluing is not recommended. The best installation
method uses special cone head nails (available from M-Boss Inc.) to install
ceiling panels, cornice and moldings to the wood substrate.
Ceramic panel adhesive (available in any building supply retailer) can
be used as an installation aid (i.e., not the primary method of adhesion)
to help suspend the panel while nailing. Even though it’s not required,
using the adhesive will speed the installation process and free your
hands. If adhesive is used, only apply it to one panel at a time and
apply it in the center 18 inches of each panel, making sure to stay away
from the edge seams in order to prevent the adhesive from oozing onto
the front of the panel.
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7. What is cornice
and filler and do I need to use them?
Cornice is similar to crown molding. These decorative trim pieces come
in 48” lengths and provide an outstanding finishing touch to any
room. Some customers have even used cornice as an accent without a tin
ceiling. Cornice requires mitering to fit inside and outside corners,
so a special saw blade is needed.
Filler is a decorative panel that rings the perimeter of a room. Our filler
panels are available in several patterns and are specifically designed
to eliminate the need to cut through the pattern of the primary panel,
commonly referred to as, the field panel since it creates the main pattern
on the center of the ceiling.
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8. How
do I clean the panels?
Our panels are virtually maintenance-free. However, cleaning is as easy
as wiping the panels with Windex and a soft cloth. Periodic cleaning will
assure that our products will look good for years to come. We need to
add additional cleaners (Fantastik, 409, and Tilex) once the testing is
complete and these products are approved for use.
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9.
Can your panels be used as a kitchen backsplash? Even behind a stove?
Our panels have become very popular as kitchen backsplashes because they
are an attractive alternative to individual tiles that are complicated
to install; require special tools for cutting; and entail time-consuming
grouting. Since our panels are metal, they are perfect for areas where
steam might damage other building materials.
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10.
What is your panel made of?
Our products are made of two materials: aluminum or solid copper. Both
materials provide several advantages over the original tin-plated steel
products. Our products are lightweight making them easier to handle and
more economical to ship. Typically, one person, without assistance, can
install an M-Boss Inc. ceiling. Our products won’t rust making
them perfect for high humidity climates and rooms such as bathrooms and
kitchens. In addition, our products can be cut and trimmed easily, using
tin snips. No special saw blades or cutting tools are required.
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11.
Can your panels be used in my existing suspension grid?
Our lay-in panels will drop into any standard suspension grid system.
Most suspension grids are already sized to fit our lay-in panels. In some
cases, where the suspension grid opening is
2’ x 4’, a cross runner will need to be installed to make
the opening 2’ x 2’. These cross runners can be purchase
at any big box retailer or national hardware store. When ordering lay-in
panels, be sure to ask us about our roll-tape product. This peel-and-stick
tape is easily applied to the grid and allows you to perfectly match
our Polished Copper, Polished Brass and Clear specialty finishes.
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12. Why
does it take 15 days to receive my order?
Every product we ship is custom made using our proprietary manufacturing
process. That’s why we are able to offer over 100 patterns in 11
specialty finishes, more than any of our competitors. Our goal is to
ship all orders within 7 business days. Due to the popularity of our
products, however, we sometimes require a little longer than 7 days.
If you need to have your order shipped sooner, please call our customer
service department and let us know. In most instances we will be able
to accommodate reasonable shipping dates.
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13. Do I need to do
something special with a solid copper ceiling?
We recommend you wear soft cotton gloves when handling the solid copper
panels so as not to mar the finish by depositing oils during the installation
process. Our solid copper products are shipped without a topcoat. As with
any solid copper material, our products will age over time, taking on
the rich patina of aged copper. The aging process happens slowly, over
time, and can be stopped at any time during the process. Once the copper
has attained the look and appearance you want, we recommend applying a
clear lacquer or latex topcoat. This topcoat can be purchased at any local
or national paint retailer.
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14. How is your product
shipped?
All our products are packed in corrugated cardboard boxes. There are
up to 30 pieces per box, depending upon pattern design. Boxes are a nominal
28” and shipped via Federal Express Ground. UPS and overnight service
is available upon request. Orders over 200 pieces are packaged on 30”
x 30” skids and shipped via truck/freight.
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